Blog for November 20, 2016
Its beginning to look like Christmas……
It has been (actually, it still is) a pet peeve of mine that
businesses and people should not begin to decorate for Christmas until after
Thanksgiving, the U.S. one that is. I thought launching the Christmas season
was bad in the U.S. but some Canadians began decorating for Christmas after
Canadian Thanksgiving, which is celebrated on the first Monday in November.
While some businesses started before Halloween, we are seeing more and more outside
lights and decorations of homes and churches. Christmas music is playing in
many stores. Today at Church I was surprised to see how many of the men were
already wearing Christmas ties. The pictures above and below are pictures taken
this evening.
This has been a busy week of showing cars. This is in
addition to my other usual car related activities. Pressure is on for moving
cars; my instructions are that those cars that don’t sell this week are to be
driven to the car auction north of Calgary at Airdrie.
Car sales take up a lot of time. I have a large list of
people who have called over the past few months to inquire when we would have
cars for sale, and now that we do, the word is out that and I get several calls
a day. Most want to have their names and email address added to the list to be
kept informed about what cars we have and when they will be ready for sale. The
list is now over 40 names long. Many on the list are people who have bought
mission cars before so they know every so often the cars get replaced. I also
advertise the cars on Kijiji, which is Canada’s version of Craig’s List.
People naturally want to save time by calling with questions
but they do this rather than coming to see the cars. When they call they want
me to describe each car to them in detail and this takes so much time. The
questions:
- What
color is the car? Me: “It’s blue.” Them: “What shade of blue?” Me: “The
color is listed as Sapphire Blue Metallic.” Them: “Well, is it dark blue, light
blue, or what shade of blue is it?”
- How
many miles? (Yes, they actually ask for the “mileage”, but in Canada they
really want to know, how many kilometers?) Me: “82,258 kilometers.” Them: “Oh,
is that the actual mileage or has there been a problem with the car’s
odometer?” Me: “No, those are actual miles. We sell the cars soon after they
have 80,000 km on them.”
- Was
the car new when you got it? Well, yah; they were all new at some point,
but what they want to know is if the mission has had it since it was new. This
is a good question for those responding to the Kijiji ads, but Church members
should know better, especially those who have bought a mission car previously.
- What
is the model? Me: “It is an SE.” Them: “What does that mean?” I wonder why
they ask the question if in the end they don’t know one model from the other. I
have learned to say, “It doesn’t have leather or a sun roof.” If I say, “It is
the base model” then they want you to explain what, then, is not on the car.
- What’s
the condition? (What am I supposed to say, “It’s a dog, it has bald tires,
the doors are falling off, and it looks terrible?”) Me: “Any problems that it
had have been fixed. It has been detailed and it looks really good” (because it
does look good). Them: “Well, what problems did it have?” Me: “Nothing serious;
you are welcome to drive it and look at the complete file if you have any
concerns.”
- Does
it have good tires? Me: “Yes, it does.” Them: “Are they new?” Me: No, not
new but we replace them with new if they are old or bad or have a problem. “
Them: “Are they snow tires?” Me: “No, but they are all-season tires.”
- What
is the price? Me: “The price is the same as on the email you received.” Or,
“It is the same price as listed in the Kijiji ad.” Them: “Well, is that your
best price?” Me: “Yup, I don’t set the price; the Church does, and no, it is
not negotiable.”
-
And after all of that, -Them:
“Well, I’ll think about it.”
Actually, this was somewhat
tongue-in-cheek, but the point is that answering so many questions takes so
much time. I have learned to anticipate some questions and try to provide short
answers. The best thing to say to the person is, “You really do need to come
and see the car(s) for yourself.” They aren’t going to remember my answers to
the questions anyway unless they were interested in just one of the cars. This
isn’t usually the case, however, so when they finally come to see the car, the
questions begin all over again, -
while we stand, out in the cold…….teeth chattering……toes numb……and the
questions get patiently answered, often for the umteenth time. Then, “Okay, so I’ll think about it.”
Would I want to be a used car salesman? Nope!
Then there is the person in Lethbridge who has not seen any
of the cars. He says, “Just bring me one of the Cruzes; you decide which one.
I’ll have the bank draft ready.” (We have three 2013 Chevy Cruzes, all silver,
all the same price. Ordinarily we don’t drive cars to the person buying it but
next week is transfer week and so we are going to Lethbridge anyway. We can
accommodate the buyer this once. He just wants a mission car. It is his third.
Actually we have four of the new RAV 4s going south on
Thursday, and for each new car going south an older car comes back to Calgary,
and the process begins again, - inspect the car, get it repaired where necessary,
get the oil changed, get it detailed, and get it sold.
See you next week, blog fans. Have a spectacular week.
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